Read Full

Case Study

ROLE

Product Designer

Graphic Designer

COLLABORATORS

US Dev Team - Operations

Taiwan Dev Team

C-Suite - Leadership

PRODUCT TIMELINE

Research - Ideation - Prototype - Test - Ship MVP - Update 2.0 - Transfer Ownership - End of Support

Read Full

Case Study

ROLE

Product Designer

Graphic Designer

COLLABORATORS

US Dev Team - Operations

Taiwan Dev Team

C-Suite - Leadership

PRODUCT TIMELINE

Research - Ideation - Prototype - Test - Ship MVP - Update 2.0 - Transfer Ownership - End of Support

Read Full

Case Study

ROLE

Product Designer

Graphic Designer

COLLABORATORS

US Dev Team - Operations

Taiwan Dev Team

C-Suite - Leadership

PRODUCT TIMELINE

Research - Ideation - Prototype - Test - Ship MVP - Update 2.0 - Transfer Ownership - End of Support

MODELTV

MODELTV

01

01

INTRODUCTION

MODELTV

MODELTV

02

02

PROBLEM

PRODUCT AUDIT

MVP is barebones

Zero community features

Value proposition misaligned

Small library

Pricing not competitive

BUSINESS PROBLEM

After going international, the current product is bleeding users.

PRODUCT AUDIT

MVP is barebones

Zero community features

Value proposition misaligned

Small library

Pricing not competitive

BUSINESS PROBLEM

After going international, the current product is bleeding users.

PRODUCT AUDIT

MVP is barebones - Zero community features - Value proposition misaligned - Small library - Pricing not competitive

BUSINESS PROBLEM

After going international, the current product is bleeding users.

MODELTV

MODELTV

03

03

IDEATION

METHODS

Competitive Research

Affinity Mapping

Direct User Research

TLDR

We needed to improve our product by expanding content and interactivity to boost its value.

METHODS

Competitive Research

Affinity Mapping

Direct User Research

TLDR

We needed to improve our product by expanding content and interactivity to boost its value.

METHODS

Competitive Research - Affinity Mapping - Direct User Research

TLDR

We needed to improve our product by expanding content and interactivity to boost its value.

MODELTV

MODELTV

04

04

DEVELOPMENT

WHAT IS THIS?

Feature List that we intend to improve through the whole year and some early sketches of the updates.

WHAT IS THIS?

Feature List that we intend to improve through the whole year and some early sketches of the updates.

WHAT IS THIS?

Feature List that we intend to improve through the whole year and some early sketches of the updates.

MODELTV

MODELTV

05

05

SHIP - UPDATES

METHODS FOR TESTING

Usability Testing

A/B Testing

IMPACT

An average of 1:6 visitors become a user and the ARPU increased by 13% in 6 quarters. 30 day user retention increased by 24%. Kicked off design system for the next 3 future products.

METHODS FOR TESTING

Usability Testing

A/B Testing

IMPACT

1:6 visitors converted to users, with 13% ARPU growth in 6 quarters and 24% higher 30-day retention. Launched a design system for 3 future products.

METHODS FOR TESTING

Usability Testing - A/B Testing

IMPACT

An average of 1:6 visitors become a user and the ARPU increased by 13% in 6 quarters. 30 day user retention increased by 24%. Kicked off design system for the next 3 future products.

MODELTV

MODELTV

06

06

CONCLUSION

"It's been a while since

I felt like I owned something online."


-a discord member

CONTACT ME

Feel free to ask me any question regarding this project at joshnicolodesign@gmail.com

WHAT I LEARNED

"It works" sometimes is not good, going the extra step of having sub-features for your products is sometimes the small push you need for a better overall experience.

"It's been a while since I felt like I owned something online."


-a discord member

CONTACT ME

Feel free to ask me any question regarding this project at joshnicolodesign@gmail.com

WHAT I LEARNED

‘It works’ isn’t enough—sub-features can elevate the experience.

"It's been a while since I felt like I owned something online."


-a discord member

CONTACT ME

Feel free to ask me any question regarding this project at joshnicolodesign@gmail.com

WHAT I LEARNED

"It works" sometimes is not good, going the extra step of having sub-features for your products is sometimes the small push you need for a better overall experience.